Woody Ellen is a one woman business, each delivery is carefully packed and shipped. The shipments expired very smoothly. If this is not the case, than this is an exception. Rarely the production has been delayed. Each customer will be notified immediately. Usually this solved in 1 to 2 weeks.
I accept paypal and all major credit cards through direct checkout.
Once payment is received, ready to ship items will be shipped within 2-7 business days. If you need it fast, please email me and I will do my best to expedite your order.
Orders are packed carefully to assure a safe delivery. I ship Belgian Priority Mail.
Insurance is NOT included except where noted. If you would like to add insurance please email before purchase or write in the comment section at checkout and I will e-mail you with a revised invoice. Seller will not be responsible for damages or lost items during the delivery process.
Refunds and Exchanges
I take great care and pride in every item I make. If you are unhappy with your purchase, please email me within 3 days to discuss. (Shipping costs are not refundable.)